Cornwall Council Briefing – 26-03-2020



 RNLI Lifeguards were due to be deployed across our beaches as of this weekend, but to help combat the spread of coronavirus the provision has been temporarily withdrawn. 

 This is a necessary step to protect staff and prevent the spread of coronavirus, and we ask that any residents using beaches as part of their daily exercise routine observe social distancing and remain vigilant near the water. 


 If you are concerned about someone who is sleeping rough, you should report this through Streetlink by visiting or by phoning them on 0300 500 0914. Streetlink will then inform our Outreach Team who can make contact with the person and offer them help and support to find accommodation. 

 The Government has confirmed that hotels, B&Bs, hostels and holiday parks providing accommodation to support people who are homeless through arrangements with the local authority or other public bodies should remain open to facilitate these arrangements. 

 If anyone is able to offer accommodation to support our Covid-19 response, please send the details to  

 Update on bus services in Cornwall  

With residents being advised to make only essential journeys over the next few weeks, bus services in Cornwall will operate on a reduced timetable from Sunday 29 March.  

The reduced service is aimed at providing a link for key workers and those who have no other way of making an essential journey, for example to a shop, supermarket or health centre.  

We urge all passengers to check timetables before travelling and to follow Government guidance in making only essential journeys.  

Buses are being thoroughly cleaned at the end of each day with regular cleansing of seating areas and handrails at the end of each journey, passengers are asked to:​ 


·                     wash their hands before and after travelling  

·                     maintain a 2-metre gap between other people  

·                     board vehicles one at a time  

·                     not travel if you are unwell  


More information about timetable changes can be found on the Council’s website at   

School buses 

Transport will remain available for children of key workers who are currently attending school and who would normally use this service. Individual schools will be able to provide more information. 

Truro Park and Ride  

While the Truro Park and Ride has seen a significant reduction in passengers over the last week, the service is continuing to operate on the usual timetable, providing a link for essential workers, including those at the Royal Cornwall Hospital at Treliske. We will continue to monitor passenger numbers and make amendments to the timetable where appropriate. For more information, please contact 


GWR is running a National Key Worker Timetable to provide services for those people identified by the Government as key workers in the response to COVID-19.​ 

​This means there is now one service an hour in each direction between Penzance and Plymouth. Branch line services will also operate on a reduced timetable. Intercity trains between Plymouth and London Paddington will run at one an hour. For timetables and updates visit 

GWR has said it will accept tickets for CrossCountry services between Penzance and Plymouth.  

The Night Riviera Sleeper Service has been suspended until further notice and the sleeper lounges at Penzance and Truro closed to passengers. 

Tamar Bridge and Torpoint Ferry 

The crossings remain in operation to support key workers and those who need to make essential journeys. Tolls for both the bridge and ferry have been suspended for the next three weeks. For more information visit   

Cornwall Airport Newquay 

The airport terminal has been temporarily closed with all scheduled flights suspended. The Aerodrome remains operational, supporting vital activities including Cornwall Air Ambulance, HM Coastguard Search and Rescue and Military operations.  

For more information about flights visit 

St Mawes and King Harry ferries  

Both ferries are operating to support essential links for the Roseland community, key workers and emergency services. The St Mawes Ferry is running a reduced timetable with crossings every two hours. King Harry Ferry passengers are asked to stay in their vehicles during the short crossing. For queries email, for more information on timetables visit   

Services to and from the Isles of Scilly 

The Scillonian will continue to carry essential freight supplies but will no longer take passengers until further notice. There is a limited Skybus service from Land’s End Airport to transport essential key workers. Flights from Newquay and Exeter airports have been cancelled. For more information visit  

Penzance Heliport  

All flights have been cancelled until Tuesday 14 April at the earlier – the company will review flights due to take place after 14 April in line with Government guidance. For more information visit 

Update on library services

In line with Government restrictions all Library sites are now closed, and the mobile library service has ceased until further notice. 

Library members who have books or other materials on loan should keep them at home. They can be renewed as many times as needed online or on the 24 hour telephone line 0845 6076119 (please check your contract for charges to 0845 numbers). But overdue charges will be waived during this time 

Some reminders for returns and renewals may have been issued before the closures, but residents should ignore these notifications. Please do not leave bags of books etc. outside libraries or post books through letterboxes.